Privacy Policy

Introduction

At Zenith Disability Solutions, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information, ensuring that your privacy is respected and your data is handled securely. By using our services, you consent to the practices outlined in this policy.

Information We Collect

We collect personal information to provide you with the best possible care and support. This may include, but is not limited to:

  • Contact details (name, address, phone number, email)
  • Health and medical information (for the purpose of delivering personalized care)
  • Emergency contact details
  • Demographic information (age, gender, etc.)

We only collect information that is necessary for the delivery of services, and we do so in compliance with the Privacy Act 1988 (Cth) and other relevant privacy regulations.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services
  • To communicate with you regarding our services
  • To personalize care plans and ensure we meet your specific needs
  • To comply with legal and regulatory obligations
  • To improve our services and enhance client satisfaction

Your information may also be used to send you updates, newsletters, or promotional materials if you have opted to receive them. You can unsubscribe from these communications at any time.

How We Protect Your Information

At Zenith Disability Solutions, we take the security of your personal information seriously. We use industry-standard measures to safeguard your data, including encryption, secure servers, and access controls. Only authorized personnel have access to your information, and all staff are trained on privacy and data protection best practices.

Sharing Your Information

We respect your privacy and will not share your personal information with third parties, except in the following circumstances:

  • With your consent
  • When required by law or to protect legal rights
  • To provide necessary services through trusted third-party partners (e.g., medical professionals, service providers) who are obligated to adhere to the same privacy standards

Accessing and Updating Your Information

You have the right to access the personal information we hold about you. If any of your information is inaccurate or outdated, please contact us to request updates. We will make reasonable efforts to ensure that your information is accurate, complete, and up-to-date.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and improve our services. Cookies are small files stored on your device that allow us to remember preferences and optimize your browsing experience. You can adjust your browser settings to refuse cookies, but doing so may impact your ability to use certain features of our website.

Your Privacy Rights

You have the right to:

  • Request access to your personal information
  • Correct or update any incorrect information
  • Withdraw consent for the use of your information (where applicable)
  • Request that your personal information be deleted, subject to legal obligations
  • Opt out of marketing communications at any time

If you have any concerns or questions about how we handle your personal data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the date of the most recent revision at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

Contact Us

If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us:


We value your privacy and are committed to ensuring that your personal information is treated with the utmost care and respect.